Video: Potenza’s rapid shift to meet new customer expectations after COVID-19

Many of tech consultancy Potenza’s customers are from overseas. When Covid-19 interrupted international air travel, Potenza’s Chief Executive Dhanusha Muthukumarana had to rapidly adjust the company to be able to meet global customer expectations with a new delivery model. Muthukumarana discusses how they did this in this interview with EconomyNext’s sister magazine Echelon: