Contact Sri Lanka portal to help overseas Sri Lankans launched during Coronavirus crisis
ECONOMYNEXT – Sri Lanka’s Foreign Ministry and the Information & Communication Technology Agency of Sri Lanka (ICTA) has launched an online portal for the use of overseas Sri Lankans as the world is hit by a Coronavirus pandemic.
“All Sri Lankans living abroad are invited to register voluntarily on the platform’s basic functionalities allowing the Government of Sri Lanka to reach out and provide assistance during emergencies such as the COVID19 outbreak,” the Finance Ministry said in a statement.
“This platform will allow the Ministry to access real time data for quick action.”
The web link is hosted on the Ministry web page www.mfa.gov.lk and also can be accessed at www.contactsrilanka.mfa.gov.lk.
“The open access platform would also facilitate Overseas Sri Lankans to interact between government stakeholders, promoting greater access to the Government services through a single centralized point at the Ministry of Foreign Relations,” the Foreign Ministry said.
“This Portal will also connect Overseas Sri Lankans with the network of Sri Lanka Missions abroad.”
The foreign ministry has assigned a team to work on the portal which can also act as an emergency help desk.
Data on the portal will be protected and will not be shared with anyone, the foreign ministry said.
The platform was developed free of charge by TekGeeks (Pvt) Ltd, a Colombo-based technology company.
“We did the platform because we wanted to help at this time using our capabilities,” a spokesman for TekGeeks said.
“We are grateful to the ICTA and the Ministry of Foreign Affairs for giving us an opportunity to serve the community.”
“Team was closely working with officials from both ICTA and Ministry of Foreign Relations to develop this platform,”
“Only the initial phase has been deployed live, while people around the globe are registering with the platform we will be rolling out new features.”
The platform is user friendly and easy to navigate the, the ministry said. It will help improve services of the ministry and allow it to respond rapidly in times of emergencies. (Colombo/Mar26/2020)
Kithmina Hewage- Institute of Policy Studies