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Facebook apologises for role in anti-Muslim violence in Sri Lanka

ECONOMYNEXT – Facebook’s own investigations have revealed that its lack of a serious response to complaints of platform-abuse in Sri Lanka have contributed to anti-Muslim violence in the country in 2018.

In a statement issued yesterday in response to the company’s Sri Lanka report, Facebook Inc apologised for the impact the “misuse” of its platform had on human rights in the island.

“We deplore this misuse of our platform. We recognise, and apologise for, the very real human rights impacts that resulted,” it said.

Noting actions it has taken to address its shortcomings, the company said it has hired content moderators with local language skills, implementing technology that automatically detects signs of hate speech and keeps abusive content from spreading, and trying to deepen relationships with local civil society groups.

However, Facebook has been accused of failing to respond to almost a decade of warnings as highlighted by various activists and human rights groups operating within Sri Lanka – a failure the company has acknowledged in its report. (Colombo/May13/2020)

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