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Improved services at Werahera DMV since President’s surprise visit – Transport Minister

Driver’s license applicants have noted an improvement in services rendered by the Department of Motor Vehicles (DMV) in Werahera since the President’s surprise inspection tour there, Transport Management Minister Mahinda Amaraweera said.

In a media statement issued this morning, Amaraweera said he was able to confirm this when he attended the DMV’s progress review meeting yesterday.

Comments were made by members of the public visiting the DMV, Amaraweera said, to the effect that department officials have accelerated their daily routine services following President Gotabaya Rajapaksa’s unannounced visit.

Under the new process in the wake of the presidential visit, the Minister said, a driver’s license will be processed to be released within two hours if an applicant has furnished all required documents. The licensee will then receive a text message five minutes before the process is complete so they may come over to collect it, he added.

Amaraweera has also directed officials not to prioritise applicants from various driving schools but to instead go by the token numbers issued to everyone in the interest of fairness.

However, services provided to foreign applicants, he said in the statement, should be expedited since foreigners are charged more for local driving licenses.

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