Probe finds ‘internal lapses’ in Sri Lanka HNB customer data leak

ECONOMYNEXT – An investigation by Sri Lanka’s central bank into the leak of customer data at Hatton National Bank (HNB) has found it was caused by internal lapses.

“Interim supervisory measures have already been initiated to take action against those who are responsible for the incident in terms of legal provisions as well as relevant supervisory standards,” a statement by the central bank of Sri Lanka said.

The Central Bank said it did a preliminary investigation into the leak of account details some of HNB’s priority banking customers in a promotional email sent on July 12th.

“It appears that this incident had occurred inadvertently relating to certain banking information of 4,630 customers,” the statement by the Bank Supervision Department of the central bank said.

“It is also observed that this incident is attributable to internal lapses in managing and using customer information within HNB. Therefore, this subject is under further investigation by both HNB and CBSL.”
(COLOMBO, July 25, 2017)

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