Sri Lanka foreign ministry document attestation hit by computer glitch

ECONOMYNEXT – Document attestation has slowed down temporarily due to a computer glitch, which is being fixed, the consumer affairs unit at Sri Lanka’s foreign ministry said.

“This technical difficulty has increased the time taken in uploading authenticated documents to the system and has resulted in congestion in the daily services,” the Consular Affairs division said.

“IT specialists are currently working on overcoming the issue.

“Meanwhile, members of the general public visiting the Consular Affairs Division for attestation are advised that there may be some delay in attesting documents, until the technical fault has been rectified.”

“Members of the general public are kindly requested to bear with the
Consular Affairs Division during this period and any inconvenience caused is highly regretted.”

Until the problem is fixed, the foreign ministry will only be able to serve about 500 persons a day. (Colombo/Oct08/2019)