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Sri Lanka planned number portability welcomed by Dialog

ECONOMYNEXT – Sri Lanka’s largest mobile operator Dialog Axiata Plc has welcomed an announcement by the regulator that the island will move towards number portability, allowing customers to switch operators with their existing number.

“We are very happy to see the TRCSL moving forward with the next steps in the liberalization of our industry and we congratulate the TRCSL for initiating the process of implementing number portability in Sri Lanka,” Supun Weerasinghe, Group Chief Executive of Dialog Axiata Plc said in a statement.

“The success and growth of the Company would not have been possible if not for our customers exercising their choice.

“Open competition and customer choice is at the root of our success and is a paradigm we deeply respect.”

Dialog said it had 15 million customers, and had grown amid a competition in the telecom sector.

The Telecommunications Regulatory Commission of Sri Lanka first announced number portability about a decade ago, but it was not proceeded with.

“Preliminary steps were initiated in introducing the much needed number portability facility which would enable consumers to switch service providers seamlessly retaining existing mobile numbers,” TRC Director General Oshada Senanayake said on August 24.

Number portability has led to stronger price competition in other markets industry analysts say.

Now with various over-the-top applications used for voice communications the quality of data has begun to matter. (Colombo/Aug26/2020)

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