Sri Lanka specialist judges Quality Circles in India
ECONOMYNEXT – Sunil Wijesinha, a top Sri Lanka expert in Japanese management techniques, says their use is increasing in India.
Wijesinha had recently served an international judge at a quality circle convention at SMG Group, an India-based multinational with 75,000 workers in 23 countries.
Quality Circles is an employee engagement and involvement technique that originated in Japan and aims at floor level employees who are trained in problem solving techniques to study, analyse, generate and implement improvements.
It is credited with the huge quality improvement wave in Japan and other Asian countries in the seventies and eighties.
The management of SMG encourages non-executive level workers to initiate improvements in their work areas, and the group has 835 quality circles at different companies across the world.
Although Sri Lanka’s interest in Quality Circles has had its ups and downs, the movement in India has grown in quality and quantity, he said.
The last National Convention in India organized by the Quality Circle Forum was attended by 7,000 participants, and had 950 presentations from 370 companies.