Uber driver released on bail after aggravated assault on passenger
ECONOMYNEXT – An Uber driver who slammed a passenger against his vehicle and left him unconscious on the roadside with head injuries after a ‘cancellation fee’ incident was bailed out after the case was called at the Kaduwela magistrate’s court today.
The Kaduwela magistrate released him on a surety bail after being produced in court in connection with an offence relating to section 315/316 of the penal code (assault).
The passenger had complained that the Uber driver had dragged him out of the threewheeler, slammed his head against a metal pole of the vehicle, fracturing his head and injuring his eye and ears.
The unconscious passenger had been found by a passer-by who had called the Suwaseriya ambulance service to take him to hospital.
The Uber driver had turned abusive after the passenger had asked a question about an extra fee that appeared, the passenger wrote on his Facebook.
In Sri Lanka, Uber customers have complained about so-called ‘cancellation fee’ incidents where the driver delays his arrival, loitering nearby, leading to cancellation and then picks up a new call.
The passenger is then charged a cancellation fee.
Uber users have complained on social media that there is no customer service office or number in Sri Lanka to contact and make complaints, though the firm has been operating in the island for many years. (Colombo/Dec06/2019)