ECONOMYNEXT – Sri Lanka has started a pilot project on digitizing government services to the public in nine state institutions as part of an International Monetary Fund condition in return to a $3 billion loan, State Minister of Technology Kanaka Herath said.
Despite modern technologies and artificial intelligence (AI), most of Sri Lanka’s government services are still operated manually and payments are made in cash physically.
President Ranil Wickremesinghe’s government has acknowledged that the physical transactions are one of the main reasons for unending corruption in state institutions.
“The IMF condition of digitalization is now in the process,” Herath told reporters in Colombo on Monday (02).
“The best way to reduce bribery and corruption is to digitalise all the state services. We have started nine pilot projects in October including in district secretariats, local councils, urban councils,” he said.
“All the services in these institutions would be delivered online. The customers can pay from wherever they are for the state services through this project. We expect to expand this project to all the state institutions by March 30, next year. All the services will be delivered 100 percent via online.”
The government’s latest move comes amid a delay in the IMF’s disbursement of second tranche of the $3 billion loan under an Extended Fund Facility to come out of an unprecedented economic crisis.
Government officials have said the IMF has been strict on anti-corruption measures and steps to reduce corruption in every aspect of the governance.
Herath said the government has been planning to attract more investment into digitalization process to boost the contribution from the digital economy 15 percent of the gross domestic product (GDP) or $15 billion in 2030 from the current 4 percent or $3.7 billion.
The government also will start issuing vehicle revenue license via online payment from October 7 across the country except in the Western province. Vehicle owners can obtain their revenue licenses in any district of the country once the service improves, the state minister said. (Colombo/October 02/2023)