An Echelon Media Company
Friday November 13th, 2026
Video: BRAND VOICE

Kanchana Karunagama: Understanding the Retail Banking Customer

HNB PLC’s Kanchana Karunagama describes how shifts in customer expectations have driven the Bank to innovate on its retail offerings.

Thursday April 17, 2025 1:02 pm

Thursday April 17, 2025 1:02 pm

HNB PLC’s Kanchana Karunagama describes how shifts in customer expectations have driven the Bank to innovate on its retail offerings.

An Echelon brand partnership with Hatton National Bank.

#Echelon #HNB #RetailBanking #CustomerExperience #BankingInnovation #LeadershipInsights

More Videos
▶
07:18
Orion City: Powering the IT and BPM Industries to the Future
▶
16:10
Rockland Group: A Collective Journey to World-Class Spirits
▶
15:45
IFS Sri Lanka: Celebrating 25 Years and Beyond
▶
13:42
NDB Capital Holdings’ outlook for Sri Lanka’s economic trajectory
▶
41:25
Citibank Sri Lanka: finding relevance in a volatile environment
▶
7.11
Inside Sysco Labs’ Innovation Ecosystem

Use of and/or registration on any portion of this site constitutes acceptance of our User Agreement (updated 1/1/20) and Privacy Policy and Cookie Statement (updated 1/1/20). Your California Privacy Rights. The material on this site may not be reproduced, distributed, transmitted, cached or otherwise used, except with the prior written permission of Condé Nast. Ad Choices.