ECONOMYNEXT – The transfer of Hongkong and Shanghai Banking Corporation’s (HSBC) Retail Banking business in Sri Lanka to Nations Trust Bank PLC has officially been completed effective May 1, NTB said.
NTB has integrated HSBC Sri Lanka’s retail banking customers into its operations, it said, and absorbed HSBC Sri Lanka staff.
This brings about 200,000 retail customer accounts under NTB, including savings and current accounts, fixed deposits, credit and debit cards, retail loans and a high‑net‑worth customer segment that now joins Nations Trust Bank Private Banking.
The acquisition adds 7 branches to Nations Trust Bank’s countrywide network, bringing it to 96 branches.
The Bambalapitiya, Flower Road, Union Place, and Pelawatte branches will operate as dedicated Private Banking Centres, NTB said, while three other branches are located in Nugegoda, Jaffna, and Kandy.
Customers can bank through the nearest NTB branch, contact NTB’s 24-hour Help Desk via +94 11 441 4151, and access digital banking services through the Nations Direct mobile app.
Transfer‑related information and FAQs are also available at https://migration.nationstrust.com
Arrangements were made to extend branch support across two weekends as part of the transition programme with NTB branches open on Saturday, May 9 and Sunday, May 10, from 9 am to 12 noon to support customers.
The branches are the Private Banking Center at Horton Place, Mount Lavinia, Panadura, Negombo, Maharagama, Pettah Bankshall Street, Nugegoda, Kurunegala, Kiribathgoda, Thalawathugoda, Kohuwala, Ratnapura, Batticaloa, Havelock Town, Wattala, Matara, Galle, Kandy, and Jaffna.
Following the initial Sale and Purchase Agreement signed with HSBC Sri Lanka in September 2025, NTB received Central Bank approval in December 2025 to acquire HSBC Sri Lanka’s retail banking business.
NTB is an issuer and sole acquirer of American Express Cards in Sri Lanka. (Colombo/May4/2026)