Fitch Ratings-London/New York – Artificial intelligence-related business disruption poses moderate risk to financial institutions (FIs) over the coming five years, Fitch Ratings says.
Mitigants include barriers to entry from regulation (including capital requirements) and solid franchises underpinned by client relationships and diversification. Incumbents may be able to use proprietary data to build out their own AI-based operations.
Our Artificial Intelligence Stress Test scored credit exposure over a five-year horizon across the Corporate, FI, Infrastructure and Structured Finance sectors under three adverse scenarios: over-investment, asset-impairment, and disruption. We assigned sector and sub-sector scores between 0 and 100, with 100 representing the most severe potential negative ratings impact for an average issuer in an adverse scenario.
Potential business disruption risk would arise mainly through increased technological competition on processes and products. This would have the greatest effect on FIs catering to households and SMEs, and whose financial products are mostly standardized, high volume, and easily replicable. However, the impact would depend on how quickly customers adapted their preference for new, AI-led service models.
We assigned sector scores of ‘40’ to Retail Banks and to Private Banks and Wealth Management (PB&WM), signalling the potential for a Negative Outlook and possible one-notch downgrade for a typical company under the adverse scenario.
Retail banks’ mass-market focus could allow AI-enabled fintechs, digital platforms and technology firms to use superior analytics, lower-cost servicing models and more personalized offerings to compete in areas such as unsecured consumer lending, payments, deposits, basic wealth advice and customer onboarding.
The adverse scenario could put moderate pressure on retail banks’ credit profiles through business model disruption, particularly loss of deposits, affecting funding costs and ultimately profitability, and more generally from loss of business that could weaken franchises. The extent of these effects, combined with potential reputational damage and/or regulatory fines, would vary across banks.
AI will likely affect wealth management more than private banking, as the latter will likely remain ‘high-touch’, with AI augmenting client relationships. Wealth management could face greater disruption from commoditization of advice and entry of new competitors, increasing fee pressure.
We do not anticipate AI driving sector-wide rating actions over the next five years for PB&WM issuers, which are likely to moderate AI’s competitive impact through greater scale and lower cost to service.
We also assigned a score of ‘40’ to Wealth Managers and Advisory Firms, predominantly due to elevated business-model disruption risk. AI-enabled tools could automate or reduce the cost of investment advice, portfolio construction, and research support and advisory execution. However, fiduciary and regulatory obligations require human accountability for advice, limiting full AI substitution.
Corporate and Investment Banks (CIBs) scored ‘20’. Business model-disruption risk appears limited over the next five years, as leading CIBs’ broad product mix, high barriers to entry from regulation, and the critical role of bespoke human judgment in advisory, origination, structuring and underwriting businesses offer substantial protection against non-bank competition. Leading CIBs’ ample financial and technical resources to develop AI-based solutions can also protect their competitiveness, although robust controls would be needed to prevent over-reliance.
All insurance sub-sectors have scores of ‘20’. Business-disruption risk mitigants are generally substantial and may include proprietary policyholder data, established distribution relationships, product complexity, and significant regulatory and capital barriers to entry. Retail business is more exposed than commercial, due to greater standardization and changing consumer preferences.
Reinsurers are less exposed than primary insurers to AI-driven distribution disintermediation, although AI challenges the core reinsurance function of risk modelling. New and evolving correlation patterns, especially in accumulation-sensitive lines, may be less visible in historical data and harder to capture in traditional frameworks, which could result in improper pricing, weaker reserving and unwanted exposure accumulation.
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