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Survey finds Indian, Western tourists in Sri Lanka satisfied with hotel stays

ECONOMYNEXT- Most Indian and Western tourists visiting Sri Lanka are satisfied with their stays in hotels, according to the latest airport survey done by the Sri Lanka Tourism Development Authority.

Of the over 1,000 tourists who answered questions in the survey, 63 percent had stayed in hotels. Another 16 percent stayed in guest houses, and 8 percent stayed in boutique hotels.

The highest number of respondents in the survey were from India, Germany, UK, Australia and Russia, aged between 20-29 and were male.

Around 60 percent of the tourists thought that the quality of rooms in Sri Lanka were excellent or very good, and only 9 percent of them had rated the rooms poor.

Fifty-six percent of the tourists rated the quality of food highly, while 11 percent thought the opposite. There was a nearly identical split in opinion over the quality of service.

The survey was done through two touch screens at self-service kiosks at the Katunayake Airport. (COLOMBO, July 12, 2018)


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